Your attention to the following terms is greatly appreciated as it ensures a productive collaboration:
Thank you for your understanding.
Best regards,
R. Omar
The Art of Resonance
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Services
I am pleased to outline the purpose and scope of our sessions. Our primary goal is to empower you by providing personalized guidance based on your defined objectives and leveraging my extensive experience in this field. Our services encompass the following:
1. Goal-Centric Information: We will tailor our discussions to address your specific goals. Whether it’s career advancement, personal development, or overcoming challenges, our focus remains on your unique aspirations.
2. Brainstorming Techniques: Together, we will explore creative solutions and brainstorm strategies to propel you toward success. Expect dynamic conversations that ignite fresh ideas.
3. Action Plan Identification: We’ll collaboratively design actionable steps to bridge the gap between where you are and where you want to be. Your progress hinges on deliberate, purposeful actions.
4. Motivational Follow-Up: Consistent motivation is key. I will establish follow-up procedures to ensure you stay inspired and maintain momentum between sessions.
5. Education and Q&A: As your coach, I am committed to enhancing your knowledge. I’ll provide relevant insights and encourage open dialogue, answering any questions related to your specific concerns. Remember, our coaching / facilitation journey is a partnership—a shared commitment to your growth. I look forward to our transformative conversations.
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Scheduling & Cancellation
Here below, I am pleased to outline the protocol for my coaching / session facilitation
services:
1. **Communication Platform:** Sessions will be conducted via Zoom, unless an alternative platform is mutually agreed upon.
2. **Scheduled Calls:** I will initiate the session call at the agreed-upon time. If you are unavailable or miss the initial call, you are allowed one callback within 10 minutes of the scheduled time.
3. **Late Arrivals:** Arriving more than 10 minutes late for a session will result in a shortened session time. Punctuality ensures that we maximize our time together.
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Client Expectations:
1. Attendance and Preparedness:
o Clients are expected to attend each session on time and ready to engage actively.
o Be open to adjusting goals as the process evolves.
2. Non-Judgmental Environment:
o Coaches / practitioners are impartial and non-judgmental.
o Tough questions and honest answers foster personal and professional growth, focusing on the relevant area of concern.
o Clients retain the right to choose discussion topics and terminate subjects if desired.
Coach Responsibilities:
1. Listening and Adaptation:
o Coaches / facilitators listen to clients’ desires and work within those guidelines.
o Clear session expectations are set in advance, ensuring clients understand acceptable behaviour.
2. Session Goals:
o Each session aims to address setbacks, clarify goals, and create actionable steps (such as exercises).
o Clients are accountable for their actions to maximize session productivity.
Thank you for your commitment to this coaching journey!
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Correspondence & Growth Work Guidelines:
1. Email Correspondence Hours:
o Our primary method of correspondence is email. I respond during weekdays (Mondays to Fridays) and strive to reply within 48 business hours. Thank you for your understanding.
2. Email Address:
o You can reach me at: voice@theartofresonance.co.uk
3. Between-Session Communication:
o Feel free to share reflections via email between sessions. Your insights provide valuable context to enhance our next session. Whilst I will read the emails, I may / may not reply. Thank you for your active participation!
4. Emergency Communication:
o Additionally, should you encounter a crisis*, our contract permits one WhatsApp or Telegram text between sessions. Your well-being is my priority. (*crisis outlined in #1 on Booking Cancellation and Rescheduling Policy)
5. Growth Work (Homework):
o All Growth Work (homework between sessions) is to be completed, scanned and emailed back to me 24 hours before your next session. Failure to do so will result in post-session review only.
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Booking Cancellation and Rescheduling Policy:
1. Notice Period:
o Clients who wish to cancel or reschedule their booking must provide a minimum of 2 days’ notice. However, exceptions apply in the case of health-related emergencies, family or personal crisis, or unexpected electricity disruptions. The same notification process applies to your coach / facilitator.
2. Cancellation Fee:
o Appointments cancelled within 24 hours prior to the confirmed session date and time will incur a 40% cancellation fee.
3. Three-Session Package:
o For clients enrolled in session packages, sessions are typically scheduled once every 7-14 days unless mutually agreed upon
otherwise.
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Payment Policy:
1. Late Cancellation Charges:
o In the event of a late cancellation (less than 2 days’ notice), a fee equivalent to 40% of the session fees will apply, unless it falls under
one of the exceptions mentioned under point #1 in Booking Cancellation and Rescheduling Policy.
2. Refunds and Credits:
o Paid sessions are non-refundable.
3. Booking and Payment Deadline:
o Payment and session booking must be completed at least 2 working days before the scheduled session.
4. Payment Arrangements:
o We do not offer accounts or instalment payment arrangements.
Thank you for your understanding and adherence to our policies.
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Termination Policy:
o Termination of this agreement may occur at the coach’s / facilitator’s discretion when an impasse is reached with the client.
o Our shared goal is to enhance your life, and all efforts will be directed toward that end.
Examples of Terminable Offenses:
1. Lack of Payment
2. Indifference toward Prescribed Session Action Items
Thank you for your commitment to growth and collaboration.
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Confidentiality and Privacy Policy:
o All information shared during sessions between the coach / facilitator and client is considered privileged and will remain confidential. It will not be disclosed to any external parties.
o However, there is an exception: if the disclosed information involves illegal, unethical, or criminal activities, the coach may be obligated to report it.
Disclaimer:
o The methods employed by The Art of Resonance serve as guidelines. While they do not guarantee specific results, their effectiveness relies on the client’s commitment to follow through.
o By participating in coaching sessions, the client agrees to hold the coach / facilitator free from liability for any adverse reactions resulting from the advice provided.
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Thank you for entrusting me with your personal growth journey. I look forward to our fruitful collaboration.